Quick Diagnostics
Run these checks first:Common Issues
Node Won't Start
Node Won't Start
Sync Not Progressing
Sync Not Progressing
High Memory Usage
High Memory Usage
High CPU Usage
High CPU Usage
RPC Not Responding
RPC Not Responding
Disk Full
Disk Full
Peer Connection Issues
Peer Connection Issues
Error Messages
Common error messages and what they mean:| Error | Meaning | Solution |
|---|---|---|
Fatal: Failed to register | Port in use | Change port or kill process |
Error: genesis mismatch | Wrong network | Re-download correct genesis.json |
Unclean shutdown detected | Node crashed last time | Check logs, may need db repair |
Out of memory | Insufficient RAM | Reduce cache or add swap |
Peer handshake failed | Network/version mismatch | Update to latest version |
Database compaction needed | DB fragmentation | Stop node, compact, restart |
Insufficient funds | (From dApp) Not an error | User needs more FEN |
Transaction underpriced | Gas price too low | Increase gas price |
Performance Issues
- Slow RPC Response
- High Latency
- Memory Leaks
Diagnostic Tools
Health Check Script
Log Analysis
Getting Help
If issue persists:Check Documentation
- Review this troubleshooting guide
- Check GitHub Issues
- Search Discord #node-operators
Ask Community
- Discord: #node-operators
- Include: OS, version, error logs, steps tried
- Be specific: “X happens when I do Y”
Report Bug
If you found a bug:
- Open GitHub Issue
- Use template
- Include diagnostics
- Steps to reproduce
Prevention
Regular Maintenance
- Update node monthly
- Check logs weekly
- Monitor disk space
- Test backups
Monitoring
- Set up alerts
- Track metrics
- Automated health checks
Backups
- Daily config backups
- Weekly full backups
- Test recovery
Documentation
- Document changes
- Keep runbooks
- Record incidents
Still stuck?Email: operators@fene.network
Discord: #node-operators
Office Hours: Thursdays 3PM UTCInclude your node version, OS, and error logs for fastest help.
Discord: #node-operators
Office Hours: Thursdays 3PM UTCInclude your node version, OS, and error logs for fastest help.